Are you inspired by those who put heart and soul into what they do?
So are we.
At Xola, we’re doing the impossible by successfully connecting small businesses to an enterprise-level operational solution at a price they can afford. In doing so, we are not only transforming the way they do business, but making a meaningful impact on their lives.
Xola is looking to add a member to our Customer Support team. In this role, you will become deeply knowledgeable about the intricacies of our product and the businesses we serve. We don’t just answer phones and triage tickets, we connect with our customers and truly act as their business partners. We get into the nitty gritty of their challenges and offer meticulously thought-out solutions.
To succeed in this role, you should be organized, hardworking, and a critical thinker. You should feel comfortable troubleshooting technical issues and genuinely enjoy solving people’s problems.
We’ve built a culture at Xola that combines the best of hard-work, playfulness, and camaraderie - and our results speak for themselves. If you're ready to join a team that loves what they do, is obsessed with happy customers, and loves to take on new challenges, drop us a line.
Ideal Candidate Will Have: